Reference

king138 Privacy Policy for Your Account

king138 Privacy Policy shows what we collect when you open an account, sign in on mobile, or use DANA, OVO, GoPay and QRIS.

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What DANA and QRIS Records Mean

king138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you submit during account creation, including your phone number, login details and verification status. We also receive operational records when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, such as a reference number, amount, status and time

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of the request. These records help us match a wallet action to the correct account and investigate a missing receipt without asking you to send your full wallet password. Your device type, browser, IP address and sign-in events may be recorded to protect account access and
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detect unusual activity. Cookies can remember session preferences and help us understand which policy pages are opened. We share data only for stated operating, security or legal purposes, and access to our services depends on local law. Where local law permits, you can ask what we
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hold, request a correction, or ask about deletion and retention.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Help With Privacy Requests

A clear contact route matters when your account record or wallet reference needs attention. Use our support chat for a privacy request, and include the phone number linked to your account plus the subject of your request. We may ask for an account step or transaction reference to confirm that the request comes from you, but never send a wallet PIN or login password.

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Account access request

Ask us to confirm the account data connected with your phone number. We will use an account verification step before discussing records, so another person cannot obtain your details through support chat.

Wallet record query

For DANA, OVO, GoPay or QRIS records, provide the reference number and date shown in your receipt. We can trace the status without requesting your wallet PIN or complete wallet credentials.

Correction request

If your contact detail or account record is inaccurate, tell us which field needs correction and why. We may request a matching account step before applying a change to your profile.

DATA CARE PRACTICE

How We Protect Account Data

We treat the Privacy Policy as an operating process, not a page you need to search through after a problem. Our account, device, cookie and wallet records each have a defined purpose.

Account security

We record sign-in events and device signals to identify unusual access. If your phone verification does not match the account step, support may pause the request until ownership is confirmed.

Cookie handling

Session cookies help keep your account path active, while preference cookies can remember how the Privacy Policy page appears. You can adjust browser cookie settings, though some account functions may then require another sign-in.

Wallet matching

A DANA, OVO, GoPay or QRIS reference is used to connect a payment status with your account record. We do not need your wallet PIN to check whether a reference is pending or completed.

Retention checks

We keep account, security and transaction records only for the period needed for the stated purpose, account support or a legal requirement. Ask support which record category your request concerns.

Change requests

You can request correction of inaccurate account details through support chat. Include the relevant field and your account phone number; we may verify ownership before changing the record.

Who handles requests

Our support team receives Privacy Policy questions and routes them to the staff handling account and data requests. Use the account-linked contact route so we can respond to the correct person.

Privacy Policy Answers for king138

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet record. We keep the steps practical: identify the account, describe the request, and let our support team explain the applicable action where local law permits.

It covers account details, phone verification, device and sign-in records, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use your phone number to create and identify your account, complete the phone verification step before access, and connect a privacy or wallet-status request with the correct account.

Yes. The Privacy Policy covers operational details such as a reference number, status and time. We use these details to match a wallet action without asking for your wallet PIN.

Yes, where local law permits. Contact support chat with your account phone number, identify the field that needs correction, and complete the ownership check requested before the record is changed.

Send a privacy request through support chat and state that you want access to your account records. We may verify your phone number or another account step before sharing details.

Device and sign-in signals help protect account access, while cookies support sessions and preferences. Browser settings can remove cookies, but you may need to sign in again afterward.

The page can be read from Indonesia, but account access and any data request process depends on local law. Where local law permits, support can explain the available request route.

king138 Privacy Policy for Your Account

Get Help With Privacy Requests

Account access request

Wallet record query

Correction request

How We Protect Account Data

Account security

Cookie handling

Wallet matching

Retention checks

Change requests

Who handles requests

Privacy Policy Answers for king138

01 What does the king138 Privacy Policy cover?

02 Why does king138 collect my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I ask king138 to correct my account data?

05 How can I request access to my data?

06 What happens to my device and cookie data?

07 Does access to the Privacy Policy depend on location?

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